Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, please reach out to us through email.

Which License Type Should I Buy?

There are various licences available in electronic format.

  • Single User License: Allows one person, typically the buyer, to have access to the ordered product. The ordered product cannot be distributed to anyone else.
  • Enterprise License:Allows the product to be shared among all employees of your organisation regardless of their geographical location.
  • Custom Access License: Allow the product to be shared with only to those for whom you bought it. Buyer have to provide email address of other viewers of the report. Price varies according to number of viewers. For more details contact

What Payment Services Do You Support?

We offer multiple payment methods:

  • Credit card: This is the quickest payment method and ensures the fastest dispatch of your order. We accept VISA, MasterCard, Maestro, Diners Club, JCB and American Express. We will issue you receipt via email once your payment has been processed.
  • Wire transfer: After your order has been placed an official invoice will be emailed to you if paying via wire transfer or company cheque and report will dispatch after 36-48 hours after successfully receiving the payment.

Which Delivery Format Should I select?

Different products on our site are available in different formats. Some typical format/license options offered are:

  • Electronic Format: This product will be emailed to you as an attachment, or downloadable link in an email after receipt of your order and payment. Electronic copy of product are typically in PDF format but may also be in Excel, Word, PowerPoint or Access formats.
  • Hard Copy: This product will be shipped to you in either hard or soft cover format after receipt of your order and payment.

What is Your Refund/ Return Policy?

Due to the nature of the products we offer (market research reports and analysis) we do not provide refund or accept returns once the order is placed and payment is cleared. Please read all available information about the product and if you have any queries please feel free to contact us at +1 646 583 1932 (US & International) or write us an email at A member of our Customer Service Team would be more than happy to revert to you with more information or refer your query as necessary.

Is This a Secure Site For Purchases?

Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.

What Types of Services Do You Provide?

Read offers wide range of business services including but not limited to Market Research, Syndicate and Custom Research, Company Research, Business Consulting, Audit & Risk, Communications, Finance, Information Technology, Legal & Compliance, Human Resources and Sales.